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SCCM Client agent push failed

You are trying to push out the SCCM client and you wait and wait. Nothing happens. You check the CCM.log and it seems that the ccmsetup.exe started. You check on the ccmsetup.log on the client computer and found this.

Failed to send HTTP request. (Error at WinHttpSendRequest: 12002)    ccmsetup    25/1/2011 4:29:59 PM    6600 (0x19C8)
Can’t connect to or retrieve file:
http://<server FQDN>/CCM_Client/ccmsetup.cab.  Will attempt a retry…    ccmsetup    25/1/2011 4:29:59 PM    6600 (0x19C8)
Next retry in 10 minute(s)…    ccmsetup    25/1/2011 4:29:59 PM    6600 (0x19C8)

Though it is a pretty simple solution at the end but it may screw with some of us. The first thing I did was find out why it could not retrieve the file. At the end it was the DNS record being the culprit this time. This caused the client computer not being able to resolve the SCCM server correctly thus not being able to download the file. A simple task to update the A record on the DNS server to the correct IP address started resolving the SCCM server correctly and everything worked fine after that. Always always check that you MP is functioning too.

 

 

Enjoy!!!

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3 responses

  1. Your advise really solved my problem. Thanks 🙂

    June 20, 2011 at 9:49 pm

  2. Chris

    what changes are required to the DNS.

    March 17, 2012 at 2:28 pm

    • You need to check that DNS is resolving the computer name to the correct IP address. Sometimes you may find duplicate or outdated A records (host records). Go to your DNS console and look for the particular computer name you’re trying to push the SCCM agent to and make sure it is resolving to the correct IP address that it is having. Good luck.

      March 19, 2012 at 1:52 pm

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