Enjoy Sharing

Pre-requisite Checker Problem when Installing SCCM on x64 Windows

When trying to install SCCM on Windows Server 2003 x64 bit, running through the pre-requisite checker still shows a warning that a hotfix (KB940848) is still missing even though you are pretty sure you’ve installed it…TWICE or more and still getting the below message! Am I missing something?…you might ask. Well yes and no.

MMC updates for Configuration Manager (Software Updates); Warning; This software update addresses several MMC errors that may occur when running the Configuration Manager console. This update should be applied if any of the following occur: Configuration Manager console stops responding when the host computer is low on available memory, context menu errors on console home pages, or inconsistent display after drag-and-drop operations do not succeed. More information about this update is available at: http://go.microsoft.com/fwlink/?LinkId=98349.

The problem is with the pre-requisite checker when checking for updates. The pre-requisite checker checks for a string in the registry, but here’s the problem. It goes looking for some keys in HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallKB940848 but does not find it because instead, it installed it in HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallKB940848-v3. No wonder it doesn’t find it!

Now here’s the workaround.

  1. Export the HKLMSOFTWAREMicrosoftWindowsCurrentVersionUninstallKB940848-v3
  2. Open the registry file with a text editor (Notepad)
  3. Press CTRL-F to find for the text “-v3” without quotes
  4. Replace it with “” blanks
  5. Now, save the file
  6. And then run the file to make the changes in the registry
  7. Run the pre-requisite checker again

Now, if you’re just too lazy, I’ve attached my file here. Just rename it to .reg then just run it!





Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s